Verified client feedback
Every review below comes from someone who completed a session booked through this site. We ask for feedback after appointments and publish it unedited, first names only.
Based on 47 verified reviews
“It was very good to meet Victoria. She helped me start to come to terms with grief I was still feeling since losing my Husband aged 58 suddenly from a heart attack in 2013. I was also suffering from anxiety attacks and Victoria explained the affect it can have on my body. I'm so much more positive now. I would highly recommend counselling with Victoria..”
“Claire was amazing, I had tried counselling in the past and not got on with it at all. My experience with Claire was really positive and I highly recommend if you are thinking of getting support - thank you Claire”
“Continuity of care having a very positive effect on my situation”
“Jolanta was very helpful in suggesting lots of different methods of overcoming my anxiety. She was really excellent and took the time to understand what my problem was and suggesting a lot of help and information to me. I was getting married and was very worried about my Big Day. I was able to get through it with her help and support. Many thanks and best wishes to Jolanta. I have no hesitation in recommending her. She is kind, supportive, and offered a relaxed session, which made you feel very trusting of her excellent and professional services.”
“I have had several sessions with Victoria and found them very helpful. The atmosphere was always relaxed and the perspective of someone unconnected to you helps you to take a step away from your own thoughts and look at problems with more clarity and less emotion.”
“I started my sessions as a sceptic, but as we continued I began to find the sessions interesting and began to understand a bit more. Talking to Clare gave me a different perspective on things. Would I recommend her. Yes.”
“All I can say is Mark really helped give me excellent advice and help me rethink the way’s to deal with my emotions, he has a very calm approach which makes you feel comfortable and safe to open up about however you are feeling, very understanding and non judgmental he was a real breath of fresh air and I am really grateful to his fantastic advice I would recommend him I would never get advice of anyone else! 😊very happy and more content now and I can’t thank him enough!”
“Victoria was easy to talk to and created a safe, supportive space throughout our sessions. Her professional insight has helped me gain a deeper understanding of myself and implement more effective ways to support my wellbeing.”
“Shireen was warm and welcoming on this my first visit. She gave me the time and space to voice my concerns, and gave me suggested ways to resolve some issues. Her advice has been helpful, and I would certainly visit her again if needed.”
“Mark was incredibly calm and kind. It was hugely helpful to talk through issues sensibly and logically, and ultimately Mark set me on the right track to achieve better resilience for which I'm very grateful. I would encourage anyone who is uncertain to take the first step to what could be greater happiness and contentment.”
“I have found Sara to be professional, compassionate, and supportive throughout our sessions. She created a safe and non-judgmental environment where I felt comfortable discussing difficult issues. Her guidance has helped me gain valuable insight and develop practical coping strategies. I am grateful for her support and would highly recommend Sara to others seeking counselling.”
“Elcin was very helpful and listened carefully to what I had to say. She gave me very sound advice at the end of the session which turned out to be absolutely correct. i would strongly recommend her to other people who have psychiatric problems.”
“Michaela was super helpful during the sessions that I had with her. The exercises she gave me were excellent and the advice she gave was super insightful!”
“Elcin and I worked through a very challenging period of my life. She was both supportive yet challenging and she has had a tangible positive impact on how I feel and the perspective I now have on my own situation. I would recommend working with her if you really want to make a change.”
“I was going through a lot of trauma and health anxiety issues. I reached out and had some sessions with Jackie. She helped me through to understand what was going on and exactly how I was feeling. She taut me ways of how to relax and make me feel at ease about what I was feeling. I am very happy that I saw Jackie for the sessions as I don’t think that I would be anywhere near somewhat back to normal than where I was. I couldn't recommend enough. Lovely and kind person. Thank you Jackie!”
“I needed help urgently after suffering a mental health relapse. I contacted CTB & Counselling Kent on the Tuesday, and was seen the next day. Michaela was calming and reassuring, and taught me various techniques to help with my OCD. After only 3 sessions, I felt confident enough to use all the techniques when required, and know that in the future, I can contact Michaela if I need further help.”
“The booking process was efficient with clear direction of where to go and with whom I would be best aligned. Deborah is welcoming, empathetic, and is immediately able to recognise and put a client's concerns into context. She makes it clear from the outset that her client will drive the conversation on the subject they wish to discuss, and she will listen, ask questions where appropriate, and advise to achieve collaborative solutions. I felt immediately 'untangled' and at ease. I continued the process over subsequent weeks which then dealt with contributing issues on the periphery of the reason for my initial visit. After each visit I left with a clear appreciation of Deborah's findings and thoughts from our discussion, which for me resulted in enhanced self awareness about how I might influence a situation, and be aware of how my actions or words may affect others in order to build strong relationships both with family and in the workplace moving forward. Deborah's instant understanding and subsequent input into the issues we discussed made me realise that it's very easy to be on a routined 'treadmill' in life which isn't always healthy. To take a step back, have these sessions with her and reflect on her advice having voiced my concerns has been invaluable. I would highly recommend her and the process of therapy to anyone, even if they didn't think they needed it! This would not be a wasted experience for anyone, and Deborah goes above and beyond to ensure that is the case.”
“I found Jessica very easy to talk to and explain my situation and how I felt stuck. Jessica doesn’t preach or offer advice as such but gently draws your attention to things you say that are significant in understanding how you may have arrived at a given situation/crisis. I would go home and think about her comments, some of which were very illuminating. This has helped me find peace and move forward. I would recommend her counselling unreservedly.”
“Ashleigh was great she was so nice it was like I had known her for years very caring and totally understood my anxiety I would highly recommended Ashleigh to anyone I would go back to her again with any others issues in the future”
“I wasn't sure about going to see a therapist because I have always struggled to speak about myself and my feelings, especially with people I do not know and am not very close with but I decided to try. Jackie made me feel really comfortable, and she made me feel heard when I was speaking. She made me feel like I could speak about anything but also never made me feel like I had to speak about something if I wasn't ready. I can not recommend Jackie enough!”
“I found Sara while searching online for a counsellor. After the sudden loss of my mum, I felt I needed counselling. At the same time, I was caring for my 89-year-old dad, and I simply couldn't accept that my mum had gone. I felt lost and couldn't understand why I no longer felt like myself. Although I only had a few sessions, Sara helped me from day one. She listened with kindness and compassion, never judged me, and helped me understand that everything I was feeling was a natural response to such a huge loss. For the first time, I felt truly heard and understood. She also helped me realise that I didn't have to do everything on my own. I had been putting everyone else first, and she encouraged me to take care of myself too. She gave me practical, realistic tips that helped me rebuild my confidence, regain my strength, and start putting my own wellbeing first without feeling guilty. She also gave me valuable ways to cope with the difficult days, which have been incredibly helpful. Not only have these tools helped me through my own grief, but they've also helped me support my dad as he grieves the loss of my mum. I will always be grateful for Sara's support, kindness, and guidance. If you're unsure about reaching out for counselling, I would encourage you to take that first step. It was one of the best decisions I have ever made, and I can't recommend Sara highly enough.”
“My daughter has autism and anxiety, and went through some distressing events. Maria was fantastic with her and helped her in many different ways. I would recommend Maria to everyone”
“Jessica was extremely helpful, allowed me to share and made the space feel very safe, we could discuss common feelings and experiences allowing me to better understand myself and the anxieties i was struggling with, she made sure to check in and encouraged me to not be afraid of change . You could not want someone more kind and understanding.”
“From the very beginning Emma has created such a warm, supportive, and non-judgemental space where I feel genuinely listened to and understood. She’s been helping me to better understand and manage my neurodiversity, and the difference it’s made has been incredible. She has a way of explaining things that just make sense, while giving me practical tools and strategies that I can actually use in everyday life. Her kindness, patience, and encouragement have helped me build confidence and see myself with much more compassion. I always leave our sessions feeling lighter, more understood, and better equipped to cope with whatever I’m facing.”
“Daughter had few appointments with Michaela, before we manage to find a local therapist for teens. She was very pleased with her, she helped my girl when things were really hard. I am greatful for her help.”
“I don’t know where to start . Jo is awesome ! 2..5 yrs ago My partner was diagnosed with terminal cancer and Jo was there all the way through for me . To listen to quite literally anything on my mind . She would say things before I’d even realised myself . I don’t know how I would have to through the last 2 years without her . It brought my late partner a lot of comfort to know I had jo to talk too . I’ve never been with a councillor before as was a little anxious about it . I cannot recommend her any higher to anyone who just needs someone they can confide in and find a little peace”
“When I first realised I had anxiety and needed help , it was a daunting thought to open up to somebody I didn’t know and felt I couldn’t deal with this all by myself , I met Lyn Garbutt who instantly welcomed me and made me feel comfortable in explaining my feelings and how I’d got to where I was , over time Lyn unraveled a lot that I thought was irreversible , I got my confidence back and gradually the anxiety faded away and Lyn had left me with the tools to notice it creeping back and start to put it back to bed before it grew again , thank you Lyn you changed my life 😊”
“I thought I had it all together but life somehow managed to get on top of me. Add in some issues from earlier in life that had sat on a shelf in the back of my mind being ignored but still very much there waiting for the moment to tip me over the edge. I somehow reached a low place that I never thought I would be. At my lowest and finally after 30 years of struggling I admitted to myself that I needed help. Even the the hardest part was booking the appointment. It felt like failure. I felt weak and pathetic. Jo recognised all of these thoughts and immediately put me at ease. No pressure to talk about anything uncomfortable this just felt like a chat. Quicker than I expected we were talking about things that I hadn’t realised were affecting me, things that I had minimised as part of life. Over a number of sessions the filing cabinet in my mind returned to order. I would highly recommend Jo. I’m not sure she realises what a profoundly positive effect she has had on my life. If in doubt just take the first step and book an appointment. I would also have no hesitation revisiting Jo in the future if I felt thins slipping in the wrong direction. Thank you Jo for your help when I needed it most. (Even if I didn’t realise it at the time)”
“The thought of asking for help can be so daunting especially for me as a man when we have been taught not to be weak. Shauna made me feel so comfortable from the first meeting that I felt I could talk. I looked forward to our sessions even more so as I got better. I will admit I was mess and needed help with 30+ years of unresolved issues and family trauma that were never addressed. I was always in fight or flight mode and on edge, self medicated all of my adult life. Shauna worked with me every week for 12 months and then slowly we had less sessions until I went on my own, I was a little worried. Shauna is kind, warm and very knowledgeable she remembers every detail. We unboxed so many things I did not realise they were there hidden away bothering me. I learnt how to communicate my feelings, to be heard and learnt why some us feel the way we do due to childhood trauma. Gone are the sleepless nights with my head churning over and over. I finally have inner peace, thanks to Shauna. If I ever needed counselling again, it would always be with Shauna 100%”
“I worked with Lyn on issues related to anxiety and catastrophic thinking that was really impacting my day to day life at the time. She offered strategies that allowed me to really look at what was happening as opposed to what I thought was happening. This allowed me to see how my inner narrative was not a true reflection of what was actually going on. She skilfully and compassionately challenged my negative mindset and allowed me to see situations were not as bleak as I thought and that I had the ability to change the “stories” I was creating. She used a variety of CBT tools to show me that the catastrophe I was expecting never happened and my thinking could be changed. Lynn also gets straight to the point and showed me how to reframe thoughts and used a simple ABC plan to actually see what was really going on. This continues to be useful. I am very grateful for the expert support I got from Lynn and I also appreciated her flexibility in having appointments bi monthly as well as weekly. She also always emailed the resources we had used during the session which enabled me to reflect on what was helping and why.”
“I was super nervous about booking apt. Lynn was really welcoming and paced the session brilliantly. Feel SO much better now and know what to do if anxiety comes back. Highly recommend”
“Jo helped my daughter enormously with several debilitating conditions and although she still suffers from time to time jo has helped her to overcome the worst of it and shown my daughter how to cope with these issues. Jo is always there when we need her and we will be forever thankful for her part in Evie's life.”
“Sian is compassionate, professional and incredibly easy to talk to. She helped me see things from a different perspective without ever making me feel judged. Therapy with her has genuinely been one of the best investments I’ve made in myself.”
“Sian has a lovely way of making even difficult conversations feel safe. She is warm, insightful and asks the right questions at the right time. We left each session feeling more hopeful and with practical ideas to work on together. We also laughed a lot :-)”
“I felt listened to from the very beginning. Sian helped me understand why I was feeling the way I was and gave me practical strategies that I still use every day. I feel much more confident and in control of my life.”
“Insightful and practical. I was able to take her advise and put it into practice. Shireen gave me an overview of myself, I had not seen before.”
“Excellent counselling. I felt safe and at ease and talked at length following the death of my wife. This definitely eased my grieving and aided my recovery.”
“She is professional, extremely empathetic and a very experienced therapist. I would recommend her without hesitation”
“Jo helped me get to an even keil and get back to my centre. Coping with mental health can still be a issue but I have a bit of confidence now, and try to be positive.”
“Chantelle was clearly experienced in her work and she seemed to understand my problems. However no reflection on her, but I don’t think I was an ideal candidate for CBT so not sure it helped me much”
“Mchaela was very professional whit my daughter helping her to go through the difficult time my daughter are this moment. She take all the information on board to help my daughter the best way . My daughter is shy person and don't open up easily but Michaela have a good way to make my daughter occupied on her sessions to make sure she was comfortable.”
“Allison was great from start to finish I found Allison so easy to open up and talk to and I built a great relationship, I would recommend her highly and wouldn’t have been able to get through what I did without her a incredible therapist and human ❤️”
“Absolutely amazing, she helped me through some really difficult times.”
“Daniella is compassionate, understanding, and genuinely supportive. She creates a safe, non-judgmental space where I feel comfortable talking openly. I truly appreciate her guidance, patience, empathy and support. I would highly recommend Daniella to anyone looking for a caring and professional counsellor.”
“Michelle was amazing and very professional. I enjoyed talking with her throughout and her guidance, knowledge and humour made it a pleasure and very educational. I learnt a lot and had great advice on how to move forward and it opened up further opportunities and information I could look at and learn from. She is an asset to your organisation. I was reticent going into this but she was brilliant throughout.”
“Tracey had a very hard task with me as I was suffering from complex PTSD and GAD anxiety. My anxiety was so off the scale, that I found it almost impossible to leave the house without being accompanied; even then I was terrified. Through Tracey’s gentle caring approach I was able, with her guidance to identify the main cause of the issue. This we tackled with EMDR. I’m so happy to report that within 6 months I went from someone who was too afraid to leave the house alone; to someone who could go anywhere/do anything, completely on my own. It was life changing and I’m so very grateful. We are continuing to work on my deeper PTSD issues, but this part is harder because it’s very deep routed in my childhood. I have only marvellous things to say about Tracey. Without her help, I would just be living at home, afraid of my shadow. Now I have a life. I’m so utterly grateful.”
“Denese is fantastic at what she does. 3 lots of therapy I have had previously and none have come close to how much Denese has helped me worked through issues. Her approach and never forcing an opinion is fantastic. She works with you to ascertain what is best for you.”
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