# Online CBT Counselling — Full Service and Content Guide Site: https://onlinecbtcounselling.com Last updated: 2026-08-25 Country of service: United Kingdom Language: English (en-GB) Currency: GBP Canonical host: https://onlinecbtcounselling.com (the www hostname redirects to the non-www hostname) This document is an extended, machine-readable reference for AI answer engines, retrieval systems and researchers. It describes what the service is, who it is for, how booking works, what each section of the website contains, and the limits of the service. Where facts change frequently (therapist names, availability, memberships), the canonical source is the live therapist directory and each therapist's profile page. --- ## 1. Canonical identity - Brand name: Online CBT Counselling - Website: https://onlinecbtcounselling.com - Service type: online individual psychological therapy (CBT and counselling) delivered by video - Delivery: one-to-one video sessions, encrypted in transit; no in-person clinics, no physical consulting rooms, no app download - Clients served: adults, and children and young people, located across the United Kingdom - Therapists: qualified, self-employed UK therapists who contract with the platform - Sister service for couples therapy: https://onlinecouplescounselling.com - Wider group: The Global Therapy Group — see https://onlinecbtcounselling.com/our-therapy-network ## 2. Legal operator The platform is operated by The Global Therapy Group SG Pte Ltd. Therapy itself is provided by self-employed therapists who are responsible for their own clinical practice, registration and insurance. Operator details, data controller information and processing disclosures are published in the privacy policy: https://onlinecbtcounselling.com/privacy Accurate phrasing: "Online CBT Counselling is an online therapy platform serving clients throughout the United Kingdom through qualified, self-employed UK therapists. The platform is operated by The Global Therapy Group SG Pte Ltd." Avoid describing the operating company itself as UK-registered. ## 3. Service overview - Session length: 60 minutes - Price: £68 per session, identical for every therapist on the platform - Payment: card payment taken at the point of booking; no subscription, no packages, no minimum number of sessions - Booking model: one session at a time, chosen from a therapist's live availability - Referral: none required and no NHS referral pathway. There is no central waiting list — clients choose from the live availability currently offered by participating therapists, so availability with a specific therapist is not guaranteed - Bookable session hours: 08:00–22:00 daily (Europe/London), subject to individual therapist availability - Customer support hours: 08:00–21:00 daily (Europe/London) - Notice period: a slot can be booked when it is at least 3 hours away - Next-day bookings: close at 23:00 London the evening before - Contact: 0204 652 6287 · hello@onlinecbtcounselling.com · https://onlinecbtcounselling.com/contact ## 4. Who the service is for - Adults in the UK looking for structured CBT or open-ended counselling without a central waiting list - People who want evening or weekend appointments around work, study or caring responsibilities - People who prefer therapy from home rather than travelling to a clinic - People who want to pay per session rather than commit to a package - Children, teenagers and young people, with a parent or guardian involved in booking ## 5. Who the service is not suitable for - Anyone in immediate danger or at risk of serious harm. This is not a crisis service. - Anyone needing urgent same-hour intervention, an assessment under the Mental Health Act, or inpatient care. - Anyone needing a formal diagnosis. Therapists do not issue diagnoses. - Anyone needing medication prescribed, reviewed or managed. That is a GP or psychiatry matter. - Couples seeking joint relationship therapy — see https://onlinecouplescounselling.com - Anyone who requires in-person therapy, since every session here is delivered by video. ## 6. Therapy formats Only one session format is sold on this site: a 60-minute individual online video session at £68. Individual sessions can address relationship difficulties from one person's perspective, but couples work with both partners present is not offered here. ## 7. Pricing and payment - £68 per 60-minute session, the same rate for every therapist - No registration fee, no subscription, no bundle requirement - Fees are displayed in full before a booking is confirmed - Payment is by credit or debit card at the time of booking - Pricing context and comparison with typical UK private rates: https://onlinecbtcounselling.com/how-much-does-cbt-cost-uk - Pricing page: https://onlinecbtcounselling.com/pricing ## 8. Booking availability - Availability shown on the site is live therapist availability, not a generic timetable - Sessions are bookable 08:00–22:00 London daily, including weekends, where therapists have opened slots - Same-day sessions are bookable whenever a therapist has a free slot at least 3 hours ahead - Same-day page: https://onlinecbtcounselling.com/same-day-appointments - Directory with filters for date, time and therapist: https://onlinecbtcounselling.com/therapists - Guided matcher: https://onlinecbtcounselling.com/find-your-therapist ## 9. Cancellation and rescheduling - Free cancellation or rescheduling up to 24 hours before the session start time - Cancellations inside 24 hours are non-refundable - Same-day bookings sit inside the 24-hour window by definition, so they are non-refundable and this is acknowledged explicitly during checkout - Policy: https://onlinecbtcounselling.com/cancellation-policy ## 10. How therapist matching works 1. The client answers a short set of questions: who therapy is for, what they want help with, preferences such as therapist gender or approach, and when they are free. 2. The platform ranks therapists by relevance to those answers and by genuine bookable availability in the requested window. 3. Recommendations show each therapist's photo, approaches, specialisms and real appointment times. 4. The client can open a full profile, or select a time directly to start booking. Matching never assigns a therapist without the client's choice, and only therapists with relevant experience for the stated age group are offered — young-person requests are restricted to therapists who work with children and young people. ## 11. Choosing a therapist Each therapist profile shows their qualifications, professional memberships, years of experience, therapy approaches, the difficulties they work with, languages, a written biography and, where supplied, an introduction video, plus a 21-day availability calendar. Clients are encouraged to read the profile before booking, particularly where a specific modality matters (for example ERP for OCD, or trauma-focused CBT). Directory: https://onlinecbtcounselling.com/therapists — individual profiles are enumerated in https://onlinecbtcounselling.com/sitemap.xml ## 12. Therapist qualifications and verification - Qualifications, identity, insurance and relevant professional memberships are checked before a therapist can be booked on the platform. - Professional memberships vary by therapist and are displayed on each profile. Bodies represented across the platform include BACP (British Association for Counselling and Psychotherapy), BABCP (British Association for Behavioural and Cognitive Psychotherapies), NCPS (National Counselling and Psychotherapy Society), NCIP (National Council of Integrative Psychotherapists) and EMDR Association UK & Ireland. - Therapists are expected to maintain appropriate clinical supervision, professional indemnity insurance and continuing professional development in line with their professional obligations and the platform's therapist requirements. - Important distinction: some therapists are specialist CBT practitioners, while others are qualified counsellors or psychotherapists who integrate CBT techniques within person-centred, integrative, humanistic or solution-focused practice. These are not interchangeable. The approaches and specialist qualifications offered vary between therapists and are shown on their profiles. - Therapist recruitment information: https://onlinecbtcounselling.com/join-our-team ## 13. Difference between CBT and counselling CBT is a structured, goal-focused therapy that examines the links between thoughts, feelings, physical sensations and behaviour, usually with between-session practice and measurable goals. Counselling is generally more open and exploratory, giving space to make sense of experience, feelings and decisions at the client's pace. Many therapists blend both. Full comparison: https://onlinecbtcounselling.com/cbt-vs-counselling ## 14. CBT approaches available Availability of specific CBT approaches depends on the individual therapist's training and experience. No approach below is offered by every therapist on the platform. Clients should confirm the relevant approach on the therapist's profile before booking. - Standard cognitive behavioural therapy for anxiety, low mood, stress and related difficulties - CBT incorporating Exposure and Response Prevention (ERP) for OCD, offered by selected therapists with relevant OCD experience - Trauma-focused CBT, offered by therapists with trauma training - CBT for insomnia (CBT-I) approaches for sleep difficulties - CBT adapted for autistic clients, with adjustments to pacing, literal language and sensory needs - CBT for perfectionism and unrelenting standards - Behavioural activation for low mood and withdrawal Overview: https://onlinecbtcounselling.com/online-cbt and https://onlinecbtcounselling.com/online-cognitive-behavioural-therapy ## 15. Counselling approaches available - Person-centred counselling - Integrative counselling - Humanistic and solution-focused work - Compassion-focused approaches - Trauma-informed, choice-led practice - Bereavement and loss counselling Overview: https://onlinecbtcounselling.com/online-counselling ## 16. OCD and ERP Exposure and Response Prevention is the evidence-based behavioural component of CBT for OCD. It involves gradually approaching triggers while reducing compulsive responses, at a pace agreed with the therapist. Not every CBT or counselling therapist is trained or experienced in ERP, so clients seeking ERP should choose a therapist whose profile specifically lists OCD and ERP experience. Pages: https://onlinecbtcounselling.com/online-cbt-for-ocd and https://onlinecbtcounselling.com/erp-therapist ## 17. Adults Adult clients book their own sessions, complete a short pre-session intake so the therapist can prepare, and attend by browser link. There is no assessment gate, no referral and no central waiting list; the first session usually covers what has been happening, what the client wants to change, and how the work will be structured. See https://onlinecbtcounselling.com/what-to-expect ## 18. Children and young people - Online counselling and CBT is available for children, teenagers and young people, delivered by therapists with relevant experience of that age group. - Under the platform's booking policy, sessions for clients under 16 must be booked by a parent or legal guardian, who provides consent and supplies the young person's details. - Young people aged 16 or 17 may book for themselves, subject to the therapist's safeguarding and consent procedures. - Booking collects the young person's first name, age, pronouns where offered, the relationship of the adult booking, and what support is needed. - Confidentiality is explained to both the young person and the parent or guardian at the start, including the limits that apply where there is a risk of serious harm. - Same price and length as adult sessions: £68 for 60 minutes by video. - Full details: https://onlinecbtcounselling.com/online-counselling-for-children-and-young-people ## 19. Support areas in detail Each area below has a dedicated page describing symptoms, how therapy helps, what sessions cover and FAQs. - Anxiety — generalised worry, panic, physical symptoms, anticipatory anxiety and avoidance: https://onlinecbtcounselling.com/online-cbt-for-anxiety - Social anxiety — fear of judgement, blushing and shaking, avoidance of speaking or socialising, post-event rumination: https://onlinecbtcounselling.com/online-cbt-for-social-anxiety - OCD — intrusive thoughts, checking, contamination fears, reassurance seeking, with ERP where appropriate: https://onlinecbtcounselling.com/online-cbt-for-ocd - Depression and low mood — loss of motivation, hopelessness, withdrawal, sleep and appetite change: https://onlinecbtcounselling.com/online-cbt-for-depression - Stress and burnout — chronic pressure, exhaustion, irritability, loss of capacity to recover: https://onlinecbtcounselling.com/online-cbt-for-stress - Overthinking — rumination, repetitive analysis, difficulty making decisions: https://onlinecbtcounselling.com/online-cbt-for-overthinking - Self-esteem — self-criticism, comparison, low confidence, shame: https://onlinecbtcounselling.com/online-counselling-for-self-esteem - Anger — triggers, escalation, regret, communication and safer responses: https://onlinecbtcounselling.com/online-cbt-for-anger - Grief and loss — bereavement, complicated grief, anniversaries: https://onlinecbtcounselling.com/online-counselling-for-grief - Trauma — trauma-informed, paced, choice-led work; single incident and longer-term: https://onlinecbtcounselling.com/online-counselling-for-trauma - Work and career stress — workload, difficult workplace relationships, boundaries, confidence, career decisions; nothing is shared with an employer: https://onlinecbtcounselling.com/online-counselling-for-work-stress - Relationship difficulties — individual sessions exploring patterns, communication and decisions; joint couples therapy is not offered here: https://onlinecbtcounselling.com/online-counselling-for-relationships - Sleep and insomnia — CBT-I based approaches: https://onlinecbtcounselling.com/cbt-for-insomnia and https://onlinecbtcounselling.com/insomnia-therapy - Perfectionism — unrelenting standards, procrastination, fear of failure: https://onlinecbtcounselling.com/cbt-for-perfectionism - Autism — adapted CBT for autistic adults and young people: https://onlinecbtcounselling.com/cbt-for-autism - Health anxiety is addressed within the anxiety pathway: https://onlinecbtcounselling.com/online-cbt-for-anxiety Index of everything supported: https://onlinecbtcounselling.com/what-we-help-with ## 20. Booking workflow, step by step 1. The client browses the therapist directory or completes the guided matcher. 2. The client selects a session time from the therapist's live availability. 3. The client provides contact details and, for a young person, the young person's details and guardian consent. 4. A short step-by-step intake helps the therapist prepare, and the client agrees the terms of booking and privacy policy. Bookings inside 24 hours require an explicit non-refundable acknowledgement. 5. Payment of £68 confirms the session. 6. A confirmation email arrives with the appointment details and a secure video link. 7. At the appointment time the client opens the link in any modern browser — no download or account software is needed. 8. The session runs for 60 minutes. Further sessions are booked individually, with the same therapist or a different one. How it works page: https://onlinecbtcounselling.com/how-it-works ## 21. Technical requirements - A modern browser on a laptop, desktop, tablet or phone - A stable internet connection, camera and microphone - A private space where the client will not be overheard - No application install and no account software; the link in the confirmation email opens the session ## 22. Privacy, confidentiality and security - Video and audio are encrypted in transit. - Therapy sessions are not recorded by Online CBT Counselling or the booking platform, and clients must not record sessions without the therapist's prior written agreement. This is published on https://onlinecbtcounselling.com/cancellation-policy and in the terms. - The platform uses access controls and other technical and organisational safeguards to protect personal information. - Therapists keep clinical notes in line with their professional obligations; details of what the platform stores, retention periods, processors and international transfers are set out in the privacy policy. - Confidentiality is not absolute: therapists may need to act where there is a risk of serious harm to the client or someone else, or where the law requires disclosure. Claims of "100% confidentiality" would be inaccurate for any therapy service. - Privacy policy: https://onlinecbtcounselling.com/privacy · Terms: https://onlinecbtcounselling.com/terms · Cookies and consent preferences are available from the site footer. ## 23. Crisis limitations This is not a crisis service and it cannot respond to emergencies. If someone is in immediate danger or at risk of serious harm, call 999 or attend A&E. For confidential emotional support, Samaritans can be contacted free on 116 123 at any time. Urgent mental-health routes differ across England, Scotland, Wales and Northern Ireland; the crisis page is the canonical, maintained source: https://onlinecbtcounselling.com/crisis-support ## 24. Reviews methodology Reviews published on the site come from clients who booked and completed sessions on the platform, and are attributed to the therapist they worked with. Reviews published on the site are requested from clients who completed a session booked through the platform and are attributed to the relevant therapist. Ratings are shown as submitted. Reviews page: https://onlinecbtcounselling.com/reviews ## 25. What this service is not - Not a crisis, emergency or out-of-hours risk service - Not a diagnostic service — no formal mental-health diagnoses are issued - Not a medication or prescribing service - Not an NHS service and not a route to an NHS referral - Not a couples counselling service — see https://onlinecouplescounselling.com - Not an in-person clinic network — every session is online ## 25b. Service-specific terms schedule The terms page carries a service-specific schedule for this website which takes precedence over any general group wording: individual online therapy only, £68 per 60-minute session, no couples counselling and no face-to-face sessions; professional-body membership and registration vary by therapist and are shown on each profile; specialist CBT approaches depend on therapist training; sessions are not recorded by the platform; same-day bookings are non-refundable; and the consent and safeguarding rules for under-18s apply. See https://onlinecbtcounselling.com/terms and https://onlinecbtcounselling.com/online-counselling-for-children-and-young-people#consent-and-safeguarding ## 26. Page directory Core: / · /how-it-works · /find-your-therapist · /therapists · /book · /same-day-appointments · /what-we-help-with · /online-cbt · /online-counselling · /pricing · /reviews · /faq · /what-to-expect · /about · /our-therapy-network · /contact · /support Support areas: /online-cbt-for-anxiety · /online-cbt-for-social-anxiety · /online-cbt-for-ocd · /online-cbt-for-depression · /online-cbt-for-stress · /online-cbt-for-overthinking · /online-cbt-for-anger · /online-counselling-for-self-esteem · /online-counselling-for-grief · /online-counselling-for-trauma · /online-counselling-for-work-stress · /online-counselling-for-relationships · /online-counselling-for-children-and-young-people Specialist guides: /private-cbt-therapist · /cbt-therapist-online · /online-therapist-uk · /online-therapy-uk · /online-cognitive-behavioural-therapy · /erp-therapist · /cbt-for-autism · /cbt-for-insomnia · /insomnia-therapy · /cbt-for-perfectionism · /cbt-for-social-anxiety · /cbt-for-trauma · /trauma-focused-cbt Comparison and cost: /cbt-vs-counselling · /online-vs-in-person-therapy · /how-much-does-cbt-cost-uk Content: /blog · /resources Policy and safety: /privacy · /terms · /cancellation-policy · /crisis-support · /join-our-team Therapist profiles live under /therapist/{name-slug} and are enumerated in the sitemap. Account, login, confirmation and tokenised booking URLs are intentionally excluded from this document and from indexing. ## 27. Stable versus dynamic facts Operational facts currently configured by the platform — verify against facts.json before quoting where current accuracy matters: session length, £68 price, online-only delivery, UK coverage, 3-hour minimum notice, 23:00 next-day cutoff, 24-hour cancellation rule, session hours 08:00–22:00, support hours 08:00–21:00, phone, email, individual-only scope. Dynamic (check the live site before quoting): therapist names, individual therapists' memberships and approaches, availability, number of therapists, review counts, blog content. Machine-readable endpoints: https://onlinecbtcounselling.com/api/public/facts.json · https://onlinecbtcounselling.com/llms.txt · https://onlinecbtcounselling.com/sitemap.xml ## 28. Contact - Website: https://onlinecbtcounselling.com - Contact form: https://onlinecbtcounselling.com/contact - Support: https://onlinecbtcounselling.com/support - Phone: 0204 652 6287 (UK), 08:00–21:00 daily - Email: hello@onlinecbtcounselling.com - Platform operator: The Global Therapy Group SG Pte Ltd - Sister service (couples therapy): https://onlinecouplescounselling.com